Website privacy policy www.sorbotech.uk

General Information

This Privacy Policy defines the rules for the use and processing of personal data of users of the internet service available at the address: www.aces.pl [hereinafter referred to as the "Service"].

Processing of Personal Data

  1. ACES sp. z o.o. with its registered office in Gdynia (81-537), Łużycka 10 Street, entered into the National Court Register kept by the District Court for Gdańsk-Północ in Gdańsk, VIII Economic Department of the National Court Register under the KRS number 0000848394, having Tax Identification Number (NIP) 5862289573, Statistical Number (REGON) 22206060000000, with share capital of 100,000.00 PLN [hereinafter referred to as the "Data controller"] is the Data controller of the Service users personal data.

  2. The protection of data concerning Service Users is a priority for the Data controller. Accordingly, the Data controller makes every effort to ensure that Users can feel at ease and secure while using the Service.

  3. This Privacy Policy pertains to all information of a private nature, including personal data of Users, that are collected and processed through the Service.

  4. To properly execute the services available within the Service, the Data controller processes the personal data of Service Users i.e.: first name, last name, job position, residential and shipping address, bank account number, email address and telephone number.

  5. While using the Service by the User, the Data controller also collects information about the User's device in order to ensure the proper functioning of the Service i.e.: computer IP address, information stored in cookies or in other similar technologies, session data, internet browser data, device data, data regarding activity on the website, including activity on the specific subpages and information about geolocation, provided that the User has given consent to the access of geolocation. Geolocation information is used to provide more tailored offers of products and services.

  6. The Data controller processes the personal data of Service Users in order to enable them to use all functionalities available in the Service. Providing personal data by the User is voluntary, however failure to provide personal data or lack of consent to their processing may prevent the use of certain Service features, such as entering and executing a sale agreement within the online store operating on the Service. While fulfilling an order placed by the User through the online store operating within the Service, the Data controller uses the services provided by third parties:

  1. in the scope of payment processing:

    • PayPro S.A. – if you have selected Przelewy24 as the payment system,

  1. in the scope of delivering the ordered goods:

    • Inpost Sp. z o. o. - in the case of delivery of Sorbotech® activated carbons

    • FedEx Express Poland Sp. z o. o. – in the case of delivery of filter anthracite

 

  1. Transfer of personal data of Service Users to third parties cooperating with the Data controller is solely for the proper fulfillment of the placed order and is carried out in accordance with the legal provisions regarding the protection of personal data. The Data controller does not transfer the personal data of Service Users to third parties for a fee.

Rights Regarding the Processing of Personal Data of Service Users

  1. With regard to processing of personal data by the Data controller, each Service User has the right to:

    • access their personal data,

    • request to rectify of their personal data,

    • request to limit of processing of their personal data,

    • request to remove of their personal data, provided the Data controller is not legally obligated to process them,

    • transfer their personal data, i.e., the ability to receive their personal data in a structured, commonly used, machine-readable format, and the right to transmit this data to another data controller. To the extent that it is technically possible, the User has the right to submit a request for the transfer of their personal data to another data controller directly through the Data controller.

  2. The User has the right to submit a complaint to the General Inspector of Personal Data Protection as the supervisory authority in the field of personal data protection if they believe that their personal data is being processed by the Data controller in a manner inconsistent with the legal provisions regarding the protection of personal data.

  3. To obtain information about their personal data, the Service User may contact the Data controller via email by sending an email to the following address: aces@aces.pl or via post by sending a letter to the following address: ACES sp. z o.o. with its registered office in Gdynia (81-537), Łużycka 10 Street. In the event that the Service User wishes to withdraw consent for the processing of their personal data, they should also inform the Data controller via email or via post by sending a letter to the addresses indicated in the preceding sentence.

Cookies

  1. The Data controller uses Cookies. Cookies are computer data, especially text files, stored on the User's end device and intended for use along with the website. Cookies typically contain the name of the website from which they originate, the duration of their storage time on the end device and a unique number.

  2. Cookies are used to produce statistics that help understand how Users use the Services, which enables the Data controller to constantly improve the Service.

  3. Two main types of cookies are used while using of the Service: "Session cookies” and "Persistent cookies”. "Session cookies” are temporary files stored on the User's end device until closing the website or closing the software (internet browser). "Persistent" cookies are stored on the User's terminal equipment for the time specified in the parameters of the cookies or until deleted by the User.

  4. The User hereby consents to the storage of Cookies on their computer for the purposes specified in the preceding subparagraphs.

  5. The User can block the storage of cookies on their device at any time. In order to do this, the User should configure the settings of the browser they are using. The function to disable the storage of cookies on the device can generally be found in the "settings," "options," or "preferences" of the internet browser being used. In case of doubt or to obtain detailed information, the User should use the "help" option in the web browser that is being used by the User.

Google Analytics

Additionally, for statistical and analytical purposes, the Data controller uses Google Analytics. Through this tool, the Data controller has the ability to obtain information regarding viewership statistics, page views of the Service, basic demographic data, etc. Furthermore, Google Analytics also enables the creation of aggregated reports. These data are of a statistical nature and cannot be matched in any way to specific users or IP addresses. The Data controller uses this information to analyze users behavior, in order to to optimize and improve the Service that is provided by the Data controller.